NOT YOUR TYPICAL CLINIC

NOT YOUR TYPICAL CLINIC

Christ Clinic is a faith-based nonprofit health and community center in Katy, Texas, providing primary, preventative, specialty, and on-demand care to the uninsured and underinsured of every faith. They had the mission, the staff, and the patients who loved them. What they lacked was a brand that reflected the caliber of care they delivered.

THE CHALLENGE

(Rebuilding a Soil Stabilization Pioneer from the Ground Up)

Christ Clinic’s identity felt dated and generic, with a website and visual presence that did not capture the warm, welcoming, inspiring spirit of its volunteers and staff . With initiatives to expand into employer-sponsored memberships, a community network of church-clinics, and pharmacy programs, the gap between what they were and how they presented themselves was becoming a strategic liability. They needed a brand that could attract donors, recruit partners, and give their community something to rally behind.

MY ROLE

I led the full rebrand from the ground up with my creative partners at Impact Managed Marketing. Working directly with the Executive Director and Board, I built the entire brand foundation: positioning, messaging architecture, mission and vision statements, unique value proposition, elevator pitch, character words, brand archetype, and brand voice guidelines. I also directed the logo exploration and developed a comprehensive brand guidelines document that the clinic and its partners now use across every touchpoint.

The guiding principle was dignity. Christ Clinic serves a vulnerable population, and the brand needed to communicate professional-grade healthcare without a trace of charity-case condescension. The tagline I wrote, "Our door is open to all who knock," set the tone for everything that followed.

Christ Clinic Executive Director Kara Hill reflects on the headline “We Have a Calling Even Higher Than Do No Harm", which she liked so much she framed it for the office.

DELIVERABLES

 Brand Strategy  |  Positioning Statement  |  Mission / Vision  |  UVP  |  Elevator Pitch  |  Character Words  |  Brand Archetype  |  Brand Voice Guidelines  |  Brand Guidelines Document  |  Logo Direction  |  Website Copy  |  Video Direction 

THE WORK

The brand guidelines document became the foundation for everything: a new website (christclinickaty.org), social media presence, donor communications, and partner-facing materials. Every page of the site carries copy I wrote, from the hero line on the homepage to the program descriptions for Total Care and Express Care.